Whilst initial Design & Consultation and actual physical implementation remain the core of our service offering, DWM strongly believe that training and support of any installed solution is as important a component.
As part of our full-service offering, DWM are able to provide support and maintenance on any solution we install, along with expert, vendor-certified training for end-users.
Training can be session-led or 1-on-1 and will always be delivered by one of our expert and experienced Technical Training staff. Scheduled and repeat training is something DWM is very much a proponent of, as regular interaction sessions ensure staff can pose questions and queries and are kept refreshed throughout a longer-term training period.
Support and Maintenance of your solutions is also important and DWM can offer bespoke packages to suit your SLA’s and budgets, to ensure your equipment is working in perfect order and any issues are resolved expeditiously.
Being technology experts, DWM have the in-house expertise and resource to protect, support and maintain your solutions whether they are in the Audio-Visual, Network Infrastructure or Security verticals. Whether it be a full ICT Service Desk support contract for your organisation, or an on-call team of Wireless Infrastructure engineers, DWM have on hand a fully PAYE vast roster of technically able and experienced staff to support your company.
PUTNOE PRIMARY SCHOOL
Implementation of technology-enhanced learning solutions, interactive touchscreens and staff training.
“Not only can we lean on DWM with any technical support issues, but we use their in-house expertise to ensure we are using the technology in the correct way to enhance the learning and teaching taking place in class.”
We are proud of the business relationships we have developed, and feel that it is our comprehensive and friendly service that has ensured that our customers have stayed loyal to us, and we thank them for their continued support.