IT Support & Maintenance

Along with Staff, your IT technologies are the lifeline of your Business. Downtime means your company can’t work, that essential file can’t be downloaded, data is unavailable. Insuring against those service disruptions and employing redundancy measures to mitigate the downtime is key for an organization of any size.

We offer bespoke IT Support tailored to your needs and requirements, to ensure your business is proactively kept up and running and in the event of a failure is back-to-normal in the shortest time possible.

Our IT Support is as standard unlimited on-site and remote (phone, email, Portal) unlike other service provider offerings which opt for a set number of onsite hours. Your Business needs won’t wait for the opportune time for a site visit, so why should you? Our fully commercial-level SLA’s are applicable regardless of what sector you operate in. Whether Commercial, Retail, or Education your IT infrastructure still underpins the successful running of your business.

Our fully tailorable Support and Maintenance offerings allow for accurately populated Asset Registers as standard, ensuring you have visibility of all IT equipment being supported and making it easier to plan and strategize for phased refreshes and deployments.

Regular Strategy and Technology Discovery meetings ensure you are keep abreast of the latest technological advancements, using the information to correctly specify the most innovative and strategically sound technology purchases in Strategy Meetings.

Call us today to discuss how we can help manage, maintain and support your IT solutions.

PUTNOE PRIMARY SCHOOL

“At no time do we ever feel they are trying to sell us things which are not absolutely right for our use.”

CASE STUDIES

DONINGTON PARK

“Meetings are now much more streamlined and efficient.”

MSV OULTON PARK

“With DWM’s expert technical knowledge and swift installation, the system was ready for the BSB Championship.”

CLIENTELE

We are proud of the business relationships we have developed, and feel that it is our comprehensive and friendly service that has ensured that our customers have stayed loyal to us, and we thank them for their continued support.