Customer Experience Centres (CEC’s) are locations where a design and collaboration led environment is presented to potential customers to allow them to be introduced to and experience the brand and products in an innovative manner.
They should, as their name implies, be a positive, memorable experience for visitors; whether that is via the centre design, the technology incorporated, the collaboration experienced or hopefully, a mix of all three: the end goal is always to provide something unique, personal and memorable.
CEC’s are changing traditional customer engagement models, using technology to increase engagement, support the brand’s story and provide innovation to impress.
ALTRO LIMITED – LONDON DESIGN CENTRE
CEC (Customer Experience Centre) Audio Visual consultancy, design and installation for Global manufacturing company.