Maintenance and Support
DWM Technical Solutions Ltd can offer a wide variety of maintenance and support packages across a range of services to suit your individual requirements.
Our consultant will visit you at your preferred site to discuss and understand your current set up, service needs and any existing maintenance you may already have in situ. We will then tailor a maintenance solution package to meet your exact requirements and budget.
We have an extensive portfolio within the Education, Commercial and Public Sectors and fully qualified specialists who can offer on-going support.
There are a number to advantages of taking out a maintenance agreement with DWM to include:
• Reduced Costs – with a preventative maintenance program tailored to your needs, and additional discounts on hardware, software and licences
• Specialist Technical Support, Advice and Guidance – from our qualified technicians
• Help in achieving your objectives – we can help you plan, enhance and develop to meet future demands
• Minimum downtime – with our dedicated servicedesk and emergency call-out service
• Peace of mind – we can offer a stable working environment to ensure that you can remain focused on running your business
Our maintenance packages can offer:
• Free Site Audits
• Specialist technical support, advise and guidance
• Flexible SLA’s and Emergency Callouts
• Single location or multi-site support
• Telephone, remote and on-site support
• Call logging and online web tools
• Flexible payment options
Whether your maintenance requirements are for Emergency Lighting, IT, UPS or any other network solution, DWM can help. Call one of our consultants today on 01234 779040 to arrange a free site assessment.