Maintenance and Support

DWM Technical Solutions Ltd can offer a wide variety of maintenance and support packages across a range of services to suit your individual requirements.

Our consultant will visit you at your preferred site to discuss and understand your current set up, service needs and any existing maintenance you may already have in situ. We will then tailor a maintenance solution package to meet your exact requirements and budget.

We have an extensive portfolio within the Education, Commercial and Public Sectors and fully qualified specialists who can offer on-going support.

There are a number to advantages of taking out a maintenance agreement with DWM to include:

Reduced Costs – with a preventative maintenance program tailored to your needs, and additional discounts on hardware, software and licences
Specialist Technical Support, Advice and Guidance – from our qualified technicians
Help in achieving your objectives – we can help you plan, enhance and develop to meet future demands
Minimum downtime – with our dedicated servicedesk and emergency call-out service
Peace of mind – we can offer a stable working environment to ensure that you can remain focused on running your business

Our maintenance packages can offer:

Free Site Audits
Specialist technical support, advise and guidance
Flexible SLA’s and Emergency Callouts
Single location or multi-site support
Telephone, remote and on-site support
Call logging and online web tools
Flexible payment options

Whether your maintenance requirements are for Emergency Lighting, IT, UPS or any other network solution, DWM can help. Call one of our consultants today on 01234 779040 to arrange a free site assessment.

Accreditations

  • Sahara Accredited Partner
  • Kramer Authorized Reseller
  • IT Support - DWMTS Bedford
  • Bose Professional