Sales

Our staff at DWM Technical Solutions Ltd are always available to receive your requests and queries, and will guide you to the appropriate department and personnel that will best assist your needs.

Our sales team offer a personable approach as we believe that all our customers are important, no matter how large or small your requirements. After sales is also very important to us, as we strive to build long-lasting relationships with our customers, clients, and suppliers.

Solution Design

Our design team will advise and provide you with a solution to best assist your current requirements and budget.

Our technical staff are available to accommodate your requirements and to offer feasible and high-quality, yet cost-effective solutions to all of your IT needs.

We invest time into offering detailed quotations explaining methods of work, time scales, materials required and warranties available – together with addressing all health and safety procedures to ensure that each and every project is completed in a safe manner.

Installation

Our project staff and engineering teams are trained both internally and externally to perform all installations to only the highest standards. Our experts retain access to the latest installation, plant and test tools to ensure projects are undertaken in a swift and effective manner.

Our engineering teams are both professional and personable and are on site to interact with you to implement your requirements with minimal disruption. We will not leave your site until you are 100% satisfied.

Testing & Commissioning

DWM regard testing and certification as an integral part of project application. The delivery and illustration of important information such as test results, digital drawings, and warranty certification are imperative to manage and maintain your project. In addition, we believe that you should have complete access to this information in order to understand your progress.

Our engineers have access to cutting-edge test equipment, which is sourced primarily from our preferred partners FLUKE, Nettest and Megger.

We supply results in digital format along with viewing software. These results are also archived by DWM to provide a backup in the event of any customer mislaying this important information at any time in the future.

Support & Maintenance

DWM Technical Solutions Ltd regard support and maintenance to be a fundamental function of our company makeup. With long-standing relationships already forged with our customer base, support and maintenance continues to be provided on the highest level.

Although product warranties, guarantees, free advice and innovative design constitute an element of on-going support, customer expectation levels have allowed DWM to create bespoke maintenance packages tailored to each unique customer requirement.

Read more about the types of maintenance packages we offer or call a member of our team on 01234 779040 today.