Frequently Asked Questions
Q1: Who is eligible for the scheme?
Q2: Can I claim National Book Tokens via a third party/contractor?
Q3: Can I earn National Book Tokens against a Maintenance Contract?
Q4: Will I be charged to participate in the scheme?
Q5: Is there a required minimum spend?
Q6: How much will my school earn?
Q7: Is there a maximum I can earn in vouchers?
Q8: How will I receive my vouchers?
Q9: When will I receive my vouchers?
Q10: Where can I spend my vouchers?
Q11: Can vouchers be used online?
Q12: What can I buy with my vouchers?
Q13: Can change be given for a voucher?
Q14: Do the vouchers have an expiry date?
Answers
Q1: Who is eligible for the scheme?
Every school that directly instructs DWM Technical Solutions to carry out their ICT installation requirements is eligible to participate in the Vouchers for School Scheme, providing their requirement is worth over £100.00 + vat.
Q2: Can I claim National Book Tokens via a third party/contractor?
No. Unfortunately we can only issue National Book Tokens directly to the School who have placed the order with DWM and paid DWM directly for the works to be carried out.
Q3: Can I earn National Book Tokens against a Maintenance Contract?
No. Unfortunately DWM are unable to offer National Book Tokens against a Maintenance Contract.
Q4: Will I be charged to participate in the scheme?
No. This scheme is free of charge to the School. DWM Technical Solutions will purchase vouchers from National Book Tokens and reward these to the School as a free of charge gift.
Q5: Is there a required minimum spend?
Yes. The required minimum spend is £100.00 + vat as the minimum voucher denomination that can be earned is £1.00.
Q6: How much will my school earn?
Your school will earn £1.00 for every full £100.00 (Net) paid to DWM.
Q7: Is there a maximum I can earn in vouchers?
No. Vouchers will be paid for every full £100.00 (Net) paid to DWM.
Q8: How will I receive my vouchers?
Vouchers will be posted to a valid UK School postal address only. We cannot deliver vouchers to residential or PO Box addresses.
Q9: When will I receive my vouchers?
We will post your vouchers to you upon full payment of your invoice.
Q10: Where can I spend my vouchers?
National Book Tokens can be exchanged in more outlets than any other book voucher in the UK and Ireland, over 3000 in total. To find your local bookshop please use the Stockist Search.
Q11: Can vouchers be used online?
At present National Book Tokens cannot be used against online purchases or books or book related products.
Q12: What can I buy with my vouchers?
National Book Tokens can be exchanged for all kinds of books from the best selling new fiction to reference and school textbooks, they can also be used for audio books, e-books and maps.
Q13: Can change be given for a voucher?
A National Book Token cannot be exchanged for cash. If the value of the book(s) you purchase is less than the value of the token, it is at the bookseller's discretion whether they give the change in the form of National Book Tokens or cash.
Q14: Do the vouchers have an expiry date?
No, there is no time limit for the exchange of a National Book Token gift voucher.
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