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ICT SUPPORT & MAINTENANCE

One of the quickest and cheapest ways to minimise the potential of major issues occurring on your School network is to implement an IT preventative maintenance program.

For a fixed cost and/or a fixed amount of visits, our experienced IT Technicians can attend your School premises or work remotely to monitor, detect and repair any damage before your staff and pupils lose time or productivity.

Whether you are a Nursery School with a single computer system or a larger Upper School with 50+ workstations and multiple servers, DWM Technical Solutions will ensure that your computers remain productive as well as keep your systems and network healthy.

With our UK wide network IT maintenance service and computer repair programs, you can rest easy.

Our computer maintenance packages can include:

A DWM IT Technician regularly visiting your School to provide active services as well as preventative computer maintenance on your workstations and servers.

Conduction of routine network and computer maintenance to ensure that your workstations and servers are communicating properly and running with optimum performance.

Proactively checks for and correction of any virus infection, spyware or other critical threats that can harm your computer network.

Pro check completion of back ups.
Troubleshooting of any existing hardware or networking issues that have arisen since our last visit, as well as attending to new tasks.

Providing your School priority onsite or telephone support if an issue arises between your regular preventative maintenance visits.

Providing your School with a portal to log and monitor calls.

Regular Computer Network Health & Status Reports

DWM can offer several different IT Maintenance options to best suit your School needs and budget - from a fixed price, set service agreement all the way through to a fully managed network.

Call our offices today on 01234 779040 to discuss your requirements in further detail.